About Us - Policies

Adding Classes:  click here to add class(es)

• Requests for adding classes can be completed ONLY through the TSDC online store.
  
• You are NOT permitted to add classes thru phone calls, emails, regular US mail, text messaging, social media messaging, verbally or any other form of communications.
  
• Upon receipt of the official "add", TSDC will adjust your schedule and monthly payments accordingly.
  
• The effective date of the account adjustments will be either the date the form is submitted or a later date as requested by the parent.
  
• The $25 processing fee will be applied to the tuition for the new classes if you are only doing an addition to your schedule.
   (ie not also dropping classes during the same class maintenance transaction.
  
• Classes added after Dec. 1 and the student is participating in the June recital you MUST pay in full for the recital costume(s).

(See also Dropping classes and Termination from TSDC)

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Attire

• All students are required to wear the proper clothing to dance class. It is required that every student come to class beautifully groomed, clean and dressed to dance.  Part of the beauty and discipline of dance (especially ballet) is the dress code.  Students who come to the studio without the proper attire or bunned hair will NOT be permitted to take class.

• Positively no shirts or cover ups!
• No Jewelry.
• Girls must have hair securely (with elastic and hair pins) bunned for all classes--this includes tap,
  jazz and lyrical.      No exceptions.
• Students who come to the studio without the appropriate attire or bunned hair will not be permitted to take class.

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Attendance

• Commitment to Attend: We expect your child to attend each and every scheduled class. Please make this a consideration when the time comes to join another activity later in the season. Because we limit the number of children in a class we are hopeful that everyone will honor their commitment and complete the entire year. Otherwise, you are taking a spot that could have been given to another child who would finish out the year. If a child is going to be absent then please give us a call and leave a message to save us a worry. There are no refunds for missed classes.
  
  
• Make-up Classes: Lessons that are missed due to illness can be made up at a later date. Please request a Make-Up at the front desk. The front desk will tell you an appropriate day & time to make up your lesson.  There are no refunds for missed classes.
  
  
• Studio Closings: In the event of snow, ice, hazardous driving conditions or other emergencies, the dance center may close.  Please call the dance center at 464-0128 to confirm the closing. There will be a recorded message broadcast if there are any cancellations. There will also be an announcement posted on the home page of the web site. These lessons will then be made up at a later date.
  
  
• Extended Absences & Vacations: For periods of extended absence due to family travel, vacations, injury, prolonged illness, school activities, sports activities, etc. we can place a hold on your position at TSDC as a registered student, but we cannot hold your position in a particular class.  Please provide us with written notification of your reasons for the extended absence.  We will re-enroll the student without any new registration fees, on a space available basis.  To remain in a particular class, students must continue making their monthly tuition payments in full. There are no refunds for missed classes.

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Attitude

• TSDC has the fundamental expectation that parents and students treat each other, instructors, the staff, the owners and all adults with kindness and respect. Whether students attend TSDC to develop self-esteem, to get exercise or to train for a lifetime in the arts - a professional, polite, and positive attitude is absolutely necessary by all students and parents!
  
  
• Students will be asked to leave class without credit if disrespect is shown to any teacher, other students, staff, or the  owners. If attitude problems continue then  parents will be contacted and informed of the attitude/behavior problems. We reserve the right to discontinue providing instructions to a student who continues to present the improper attitude.   We also reserve the right to discontinue providing instructions to a student whose parent displays an improper attitude and/or respect toward students, instructors, staff members, the owners and  other parents.
  
  
• TSDC reserves the right to permanently dismiss students for attitude, attendance and/or behavior problems of the student and/or parent, which are deemed disruptive and intolerable.

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Cameras

• Absolutely NO cameras of any kind including cell phone cameras are permitted in the dance center without the express written consent of the ownership of the Tricia Sloan Dance Center. 
  
  
• Absolutely NO cameras of any kind including cell phone cameras are permitted at the dance recital, or other performances of the Tricia Sloan Dance Center without the express written consent of the ownership. This includes the auditorium, backstage and dressing areas.

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Cell phones & all other electronic devices

• Absolutely NO operation of cell phones and/or audio/video equipment is permitted in the dance rooms during class at the dance center. All devices must be turned off. 

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Check-In

• Every student must check-in at the front desk for all their classes for that day.  The student must identify themselves and indicate which classes they will be attending. This procedure enables our staff to learn every student by face & name. 
  It will also prevent any unauthorized people from entering the studio.
  
  
• Please call the studio at 464-0128 to inform us if a student is going to be absent from class.

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Communication   (Phone, In-person, E-mail)

• Good communication between TSDC, our students and parents is very important to us.
  
  
• Your email address is absolutely needed. We send all of our monthly newsletters and important announcements to our parents via email, including emergency and weather closings.
  
  
• To promote good communication, we email monthly newsletters and important messages to each parent. The full content of the newsletters and announcements are also posted in the lobby on the bulletin board.
  
  
• Please take time to review all emailed and posted notices in order to keep properly informed of all important information and events.
  
  
• We encourage you to contact us if you have any questions, problems or concerns.  We will do the same.

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Costumes

• 1 recital costume will be ordered for each of the classes enrolled in, if the student is participating in the annual June recital.  (No costume for Acro classes)
  
  
• 2 recital costumes will be ordered for each Dance Company member. A 3rd Dance Company costume will be purchased for all members at the expense of TSDC.
  
  
• Payments for costumes are made in installments or in full as agreed to at the time of registration.
  
  
• Costume pricing:  $96 per costume (All levels and Company costumes.)
  
  
• TSDC must be notified in writing  on or before Dec. 1, 2022, if a student will NOT be performing in the annual recital. At that time you will be refunded for all costume payments made to date.
  
  
• A student's costume(s) will not be ordered if there is any outstanding balance on your account as of December 10 of the dance year.
  
  
• If you should drop a class or terminate completely from TSDC after Dec. 1 of the current dance year then you are still responsible to pay in full for all costumes ordered with NO refunds. You will receive the purchased costumes after the June recital.
  
  
• You are responsible to pay in full for a costume, if you should add a class after Dec. 1 of the current dance year. Payment for this additional costume must be made in full at the time the class is added.
  
  
• Costume price does not include required accessories such as tights, new dance shoes, hairpieces, earrings, etc.
  
  
• All accounts must be good standing with no outstanding balances before costumes are distributed to a student.
  
  
• All accounts must be paid in ful before recital participation is permitted.
  

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Dismissals

• Delinquent Accounts: TSDC will dismiss families with delinquent accounts of two months or more. Students will be gladly re-enrolled on a space availability basis, without a new registration fee, if the account is brought up to date within a month of the dismissal. Accounts are to be paid in full (including tuition, late fees, costume balances, and bank charges) for students to participate in the annual recital or to register for classes in the new term.
  
  
• Attitude, Attendance, and Behavior Problems: TSDC reserves the right to permanently dismiss students for attitude, attendance and/or behavior problems of the student or parent, which are deemed disruptive and intolerable.
  

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Dropping classes: click here to drop class(es)

• If you decide to drop a class(es), it is required that the  official DROP ‘form’ must be completed  through the online store.
  
• You are NOT permitted to drop classes thru phone calls, emails, regular US mail, text messaging, social media messaging, verbally or any other form of communications.
  
• Upon receipt of a completed Drop Form along with the $25 drop fee, TSDC will adjust your schedule and account accordingly.
  
• Drop Effective Date: Class DROPS will take effect at the end of the month in which the Drop is requested. You are responsible for all tuition through the end of the month.
  
• Drops after Dec 1 of the current dance year: There are no refunds for costume payments for classes dropped after Jan. 1 of the current dance year. You will receive your costume when costumes are distributed before the recital.

(See also Adding classes & Termination from TSDC)

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Make-Ups

• Make-up Classes: Lessons that are missed due to illness or TSDC emergency closing can be made up at a later date within the currect dance year. Please inform TSDC of your absence by calling the front desk at 856-464-0128. The front desk will assist you in determing the appropriate class day & time to make up your class. 
  
  
• Studio Closings: In the event of snow, ice, hazardous driving conditions or other emergencies, the dance center may close.  Please visit the TSDC web site where closing announcements will be placed on the home page AND/OR  call the dance center at 464-0128 for  closing announcements. There will be a recorded message broadcast if there are any cancellations. These canceled classes can then be made up at a later date by following the "Make-Up" policy above.
  
  
• Extended Absences & Vacations: For periods of extended absence due to family travel, vacations, injury, prolonged illness, school activities, sports activities, etc. we can place a hold on your position at TSDC as a registered student, but we cannot hold your position in a particular class.  Please provide us with written notification of your reasons for the extended absence.  We will re-enroll the student without any new registration fees, on a space available basis.  To remain in a particular class, students must continue making their monthly tuition payments in full. There are no refunds for missed classes.

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Observation

• Parents are not permitted in the dance rooms during classes. This allows the child to develop a trust with the teacher. It also eliminates the distractions that occur when visitors are in the room. The exception to this policy is the Mommy & Me class.
  
  
• At all times, there are 4 closed-circuit cameras, which broadcast activities of all 4  dance rooms into the waiting area on a large HD screen for parental viewing.

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Placement

• TSDC uses an effective placement and level system.  Classes are grouped according to the types of dance offered, school grade, age and the ability of the student. This insures that the student is placed in the appropriate class. 
  
  
• Click here for the full explanation of the "Level System".
  

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Pointe Shoes

• The ultimate goal of every ballet dancer is to dance "sur les pointes."  However, this goal cannot be attained without a very strong foundation in ballet technique. Because each child is different- not everyone is ready for pointe shoes at the same exacttime.
  
  
• Students are permitted to begin pointe work only when the teacher feels that she is ready.
  
• Permission to begin pointe work is based upon the student who ...
  1. has taken ballet classes for at least 3 years.
  2. is currently taking 2 or more ballet classes per week.
  3. is past her eleventh birthday.
• Only these students will be considered for pointe.
  
• You will be notified when the time is near.
  
• Your ballet teacher will personally fit you with your first pair of pointe shoes.

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Recital: Participation, Schedule, Rehearsal, Costumes, Media Fee

• Recital Participation: 
  • TSDC must be notified in writing by Dec. 31, 1 if a student will NOT be performing in the recital.
    
  • Recital participation will NOT be permitted if there is an outstanding balance on the account.
    
• Recital Schedule:
  • TSDC will be holding multiple recitals in June.
  • Specific recital dates & times for each dancer are announced in early May
  •  The recitals will be scheduled  by class level as follows:
    
    1. Levels Pre-K3 and Pre-K4 plus Dance Company members
    2. Levels Kinder thru Level 2 plus Dance Company members
    3. Levels 3 thru Pro-3 plus Dance Compnay members (Multiple recitals possible)
       
       
• Rehearsal Schedule:
  • Rehearsal schedules will be emailed directly to each family.
  • Rehearsal schedules will be posted on the web site and also available at the front desk.
  • Rehearsal information will include specific dates & time for each class.


• Recital Costumes:
  • Each student receives complete costume details including required accessories.
  • Recital costumes are distributed in May.
  • Recital costumes are priced by dance level as follows:
    • Pre-K3 & Pre-K4: $75
    • Kinder thru Level 5: $96
    • Level 6 & up: $108


• Recital Media Fee:
  • Each family, who has a dancer participating in the recital, must purchase the digital download of the recitals.
  • The media fee for the digital download is $30.
  • The media fee will be collected at registration.

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Tickets: Purchases, Exchanges, Refunds

• TSDC's ticket policy applies to all tickets purchased for any Tricia Sloan Dance Center event. This includes the annual recital, company showcase, the Nutcracker Ballet, Aladdin Ballet, Beauty and the Beast Ballet and all other events conducted by the Tricia Sloan Dance Center, LLC.
  
  
• All ticket sales are final.  Since tickets are a one-of-a-kind item and not replaceable, there are no refunds, exchanges or cancellations.
  
  
• If an event is postponed due to any circumstances not controlled by the Tricia Sloan Dance Center, tickets will be honored for the rescheduled date. New tickets will not be re-issued if the rescheduled event takes place at the same venue.  If the venue for the rescheduled event is changed then new tickets will be re-issued to all previous purchasers.
  
  
• If an event is cancelled without a rescheduled date, you will receive a full refund for the amount that you paid for the tickets. Any fees associated with the purchase of tickets including services charges, processing fees, shipping and handling charges and any other associated charges or fees are not refundable.
  
  
• Tricia Sloan Dance Center  will not issue exchanges or refunds after a purchase has been made or for lost, stolen, damaged or destroyed tickets.
  
  
• When you receive your tickets, please store them in a safe place.

TSDC's Unscheduled Closings: Snow, Extreme Weather, Emergency Closings

• In the event of snow, extreme weather conditoina, hazardous driving conditions or emergencies...
  • Check your email for announcements of  TSDC closings.
  • Please visit the TSDC web site's where all closings will be posted.
  • Call the dance center at 856-464-0128 to confirm the closing. There will be a recorded message, if there are any cancellations or closings.
    
• All canceled classes can be made up at a later date by following the "Make-Up" policy.
  Click here for the Make-Up Policy

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Tuition: Monthly Rates, Payment Methods & Auto Payments

• Click here to visit the Tuition information page for complete details.

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Vacations & Extended Absences

• Vactions & Extended Absences For periods of extended absence due to family travel, vacations, injury, prolonged illness, school activities, sports activities, etc. we can place a hold on your position at TSDC as a registered student, but we cannot hold your position in a particular class. 
  
•  Please provide us with written notification of your reasons for the extended absence.  We will re-enroll the student without any new registration fees, on a space available basis. 
  
• For a dancer to remain in a particular class, parents must continue making their monthly tuition payments in full.
  
• There are no refunds for missed classes.

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